Are you thinking of playing at HeySpin Casino but not sure if it’s the right choice for you? It’s easy to find a casino from all those on the market, but not always so simple to find the perfect one to suit your tastes.
Our handy guide makes finding out more about HeySpin casino easier and tells you everything you need to know about this iGaming platform. By the time you’ve read this, you’ll know just what it has to offer and why it’s such a popular choice for players in Canada.
HeySpin Casino factsheet
- License: Malta Gaming Authority and UK Gambling Commission
- Year established: 2020
- Best bonus: 100% matched deposit up to $300 plus 100 free spins for new players
- Customer support: Live chat and contact form on site
- Number of games: 500
- Payment methods: 10 (including Visa, PayPal and AstroPay)
- Withdrawal speed: Up to 48 hours for e-wallets, up to 6 days for bank transfer/cards
- Minimum deposit: $10 CAD
- Mobile app: No, but you can play on mobile via browser
- Highest RTP slot: Big Bass Bonanza
- Live casino: Yes
- Company owner: Aspire Global International Limited
HeySpin bonuses
Like all online casino fans in Canada, I love a good bonus and was well looked after at HeySpin. This started when I created an account and received a 100% matched deposit promo up to $300 and 100 free spins.
This is one of the most generous offers for new players I have seen lately and gave me free cash to play with. A x35 wagering requirement did not put me off, and I found it pretty easy to complete this within 21 days to cash out my winnings.
It’s fair to say that this casino came alive even more as an existing customer. I found their range of ongoing promos far-reaching and fantastic in comparison with other sites.
The current ongoing deals I tracked down at HeySpin Casino include:
- Daily Spin Frenzy – I was able to complete daily free spin challenges and win up to 50 free spins for my efforts. The number of free spins I won depended on how much I deposited the day before, but I had to deposit at least $100 to take part. This deal was easy to opt into via ‘My Bonuses’ and has a x35 wagering requirement.
- Drops and Wins – this bonus for registered players brings the chance to win a share of the huge Daily Drops prize pool, via selected Pragmatic Play slots. I really liked the extra thrills this brought to playing the best games at HeySpin, and loved watching out for bet multipliers worth up to x2500 my stake to drop! Even better, this ongoing promo had no minimum deposit amount for me to cover.
- Game of the week – each week, HeySpin recommends the freshest and coolest slots to try out. For me, this was a great way to find new slots to dive into, without having to spend lots of time tracking them down manually.
HeySpin Casino loyalty program
I was pleased to find an excellent loyalty scheme for players at this iGaming platform. For me, it was easy to understand and effectively rewarded me for logging on regularly to game.
The scheme itself consists of 7 levels and I started at the bottom level (New Member) after creating an account. I was then able to move up the various levels (from Bronze to Prestige) by building up rewards points based on how much I wagered.
The more I deposited, the higher I went and the more exclusive perks I unlocked. Although birthday bonuses and faster cashouts were awesome, I think my favorite was monthly cashback at the higher levels. This was also a super-easy loyalty scheme to take part in, as I was automatically entered into it when first joining.
Mobile play at HeySpin Casino
There is no dedicated HeySpin Casino app to download but players can still have a great time gaming on the go, direct from their mobile web browser. I found the mobile gaming experience at this casino very smooth, very responsive and with no frustrating delays.
The buttons are clear to see on-screen, and the design and layout mirrors the desktop version. This made it very simple for me to find the games I wanted to play while on a work break, and gave me more time to try them out.
What games can you expect at HeySpin Casino?
It came as no surprise to find lots of slots from top providers like NetEnt and Play’n GO here. You wouldn’t call a platform HeySpin Casino and then forget to include a decent range of slots across various themes, after all!
This platform is not just about video slots, and I found the games below to check out as well:
- Live games
- Progressive jackpot games
- Table games
All in all, this site had around 500 games to try when I delved a little deeper into its library. This is not the largest choice around for Canadian gamers, but I think it still gives plenty of titles to try. I gravitated towards the live games in particular, and liked the extra dynamism this brought to playing at HeySpin Casino.
3 highest RTP slots at HeySpin Casino
Big Bass Bonanza instantly stood out to me as one of the highest RTP slots at HeySpin. I knew this game well from playing it at other sites and always like the 96.71% RTP figure it comes with. Rich Wilde and Book of Dead is another classic I loved playing here, it had an RTP of 96.21%. Gold Blitz Extreme had an RTP of 96% and a modern take on the famous gold rush from the history books to uncover.
| Slot name | Big Bass Bonanza | Rich Wilde and Book of Dead | Gold Blitz Extreme |
|---|---|---|---|
| RTP | 96.71% | 96.21% | 96% |
| Software provider | Pragmatic Play | Play’n GO | Games Global |
| Theme | Fishing | Egyptian | Modern |
| Reels | 5 | 5 | 6 |
| Paylines | 10 | 10 | 4,096 ways to win |
| Volatility | Medium | High | High |
| Year released | 2020 | 2014 | 2023 |
Special features
HeySpin Casino had some pretty cool special features to take in when I played there. The seven-tiered loyalty program was certainly one and made it easy to build up points to unlock cool perks.
Daily Tournaments were another unique feature of this casino that stuck in my mind. When testing the platform out, I just logged in to my account and opted in to start playing eligible tournament games.
As I played more, I advanced up the leaderboard and was in with a chance of being one of the 3,500 Daily Tournament winners. Not all online casinos in Canada run engaging tournaments like this each day, and this really helped HeySpin Casino stand out.
Payment methods at HeySpin Casino
HeySpin Casino is a great choice in terms of safe payment options, and I was blown away by how simple depositing money was here. I just logged in to my account, headed to the cashier page and then selected Paysafecard as my preferred banking method.
Once I entered my Paysafecard code, the cash was instantly in my account to start playing with. Other popular deposit choices at this casino include Visa, Mastercard, PayPal, Skrill, bank transfer, Trustly, MuchBetter and AstroPay. The minimum deposit was $20, and I did not find any limits imposed on maximum deposits.
When it came to withdrawing my winnings, Paysafecard was not a valid option, but this was not an issue as there were lots of other options to choose from, as can be seen below. I especially liked using Skrill, as my winnings were paid out in just a few hours!
| Payment method | Minimum withdrawal | Processing time |
|---|---|---|
| Visa | $10 | Up to 6 days |
| Mastercard | $10 | Up to 6 days |
| Bank transfer | $10 | Up to 6 days |
| Trustly | $10 | Up to 4 days |
| PayPal | $10 | Up to 48 hours |
| MuchBetter | $10 | Up to 48 hours |
| AstroPay | $10 | Up to 3 days |
| Skrill | $10 | Up to 48 hours |
| Interac | $10 | Up to 48 hours |
HeySpin Casino customer support
I was very happy to see that this casino adheres to the CARE principles around customer support and certainly felt this when I had a query about available withdrawal methods.
In my experience, the customer support team were polite, professional and keen to help when I got in touch. While I did have to be a registered user to contact them, I couldn’t believe just how knowledgeable they were overall.
Live chat is available 7 days a week from 8am to 12am CET, and I found this the fastest, easiest way to get help. It’s possible to contact HeySpin via the contact form on the website if you prefer, and I also came across a comprehensive FAQ section for more basic queries. This was ideal for finding out more detailed answers around things like bonuses or technical issues.
Is HeySpin Casino safe?
This is a very safe casino to register with and uses the latest online security measures to protect players. I liked how the high-level, 128-bit SSL encryption tech made for more secure transactions and how their cutting-edge firewall kept hackers out.
HeySpin holds multiple licenses to operate from some of the top iGaming regulators, such as the Malta Gaming Authority. This was obvious from my time testing the platform, as it felt like a well-run place to spend time and that they treated players well.
Is HeySpin Casino committed to responsible gambling?
Responsible gambling is something that HeySpin Casino are committed to. This was clear from my time playing games at the platform. I was able to easily find a good choice of tools to use for responsible gambling and quickly set a limit on how much I was able to deposit in one day.
The full range of tools to use for more sensible play here includes:
- Deposit limit tool:
- Wager limit tool:
- Loss limit tool:
- Time/session limit tool:
- Self-exclusion tool:
- Cool off/time-out tool:
- Reality check tool:
- Self-assessment test:
- Withdrawal lock:
HeySpin Casino compared to others
I personally think HeySpin Casino compares well with most other iGaming platforms in Canada. I believe it has a better overall design than Swiper, for example, and this made it more enjoyable for me to spend time at. HeySpin is a more well-established site than Swiper and this meant I felt more trust in it.
I also think that HeySpin does better than NovaJackpot when it came to customer support and response times to queries. The ongoing promos for current users at HeySpin were better than those at NovaJackpot, in my opinion, and this was especially true for the Daily Spin Frenzy.
My final verdict
I have no hesitation in recommending HeySpin Casino to players across Canada, and I think it’s one of the top iGaming sites around. Although there are some small tweaks to work on for the owners, the pros far outweigh the cons.
Why do I like HeySpin Casino?
Just as there are many days in a month, there are many reasons why I liked this platform so much. It really stood out for the interesting ongoing bonuses it has for existing players, and also the CARE principles it employs for better customer support. Their range of secure payment options was another plus, and I liked the ease of use of the interface and loyalty program.
What HeySpin Casino could do better
I found this casino to have one of the smaller games libraries around, and this is one thing I think they could improve on. More live and table games to try out would be especially good. I also think that the range of ongoing bonuses for existing players could be better. Although those they have are pretty awesome, a few more (such as cashback or a prize wheel) wouldn’t go amiss.
About the author
Daniel Smyth
Daniel Smyth has seen the online poker, casino, and betting industry from every angle. He previously played poker semi-professionally before working at WPT Magazine as a writer and editor. From there, he transitioned to online gaming where he’s been producing expert content for over 10 years.
Commercial content notice: Taking one of the casino offers featured in this article may result in a payment to talkSPORT. 19+. T&Cs apply. Responsible Gambling Council
Remember to gamble responsibly
A responsible gambler is someone who:
- Establishes time and monetary limits before playing
- Only gambles with money they can afford to lose
- Never chase their losses
- Doesn’t gamble if they’re upset, angry or depressed
- Responsible Gambling Council – https://www.responsiblegambling.org/
For help with a gambling problem, call the Centre for Addiction and Mental Health on 1 800 463-2338.
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