It is one of baseball’s biggest days of the year.
Opening Day is the sport’s grand event and celebration that fans across the country take part in to kick off the season.
Major League Baseball‘s Opening Day is different than the NFL, NBA and NHL.
It is what the league does arguably better than any of its competitors.
MLB makes Opening Day feel special.
The pageantry and grandeur in every ballpark.
It’s a day that is supposed to be a spectacle.
That is, if you could see it.
This year on Opening Day, a worst case scenario happened.
MLB.tv, the league’s biggest streaming service, saw multiple technical difficulties and problems arise on a day that they simply can’t afford to have.
As fans tuned in to watch their favorite teams begin the season, many were left frustrated as the streaming service failed them.
The complaints came in waves throughout the entire day…
“Can’t watch opening day on MLB.tv Unbelievable…” one fan said.
“MLB.tv not working on Opening Day is a 25/10 on the That Can’t Happen Scale,” another said.
“So MLB.tv is just broken on Opening Day. You can’t make this stuff up. Major League Baseball nailing it again,” this fan said.
“We pay $150 to get a non-functional MLB.tv app on #OpeningDay And they wonder why baseball isn’t the “national pastime” anymore,” another added.
“I pay money for this? MLB.tv your product is garbage. Fix it or refund us,” another fan said.
Fans were very upset and understandably so.
Of the 30 teams involved, 28 kicked off their season on Opening Day and thousands were left with issues trying to watch their favorite teams.
The Colorado Rockies and Tampa Bay Rays being their seasons tomorrow, so luckily for Rockies and Rays fans, they didn’t have to deal with the MLB.tv problems.
Hopefully the league and its broadcasting and streaming team can track the cause to all of its issues and put a fix to it, sooner rather than later.
Opening Day needs to be a day of celebration and jubilation, not a day spent on hold waiting for customer service.
