Virgin Games review – Play £10, then get 100 Free Spins!

Virgin Games factsheet

License: UK Gambling Commission
Year established: 2004
Best bonus: Play £10, Get 100 Free Spins
Customer support: Yes (via live chat and email)
Number of games: 900+
Payment methods: 5 (inc Visa, Mastercard and Google Pay)
Withdrawal speed: Up to 3 days
Minimum deposit: £10
Mobile app: Yes
Highest RTP slot: Guns ‘n’ Roses – 96.98%
Live casino: Yes
Company owner: Gamesys

Virgin Games bonuses

In my experience, there is an impressive welcome bonus to claim and multiple ongoing promos to opt into as an existing customer. More details on these are shown below.

Welcome bonus

After creating my Virgin Games account and opting in, I was able to claim the ‘Play £10, Get 100 Free Spins’ welcome offer. This makes it a top-level new player promo in my eyes and one that compares well with similar offers from other sites (like the 20 spins available as part of Magic Red Casino’s welcome offer).

Game of the month

The Vault is where ongoing bonuses are found at Virgin Games, I spotted this promo listed there when logged in. Once the ‘Game of the Month’ is chosen, players can opt in and play to enter weekly prize draws.

Refer a friend

I love innovative casino bonuses and was able to get £20 credited to my account for referring a friend to Virgin Games. After sending my pal a unique referral code, they deposited £10 and then bet £50 to trigger my payment!

Slot masters tournaments

This is a very good promotion if, like me, tournaments are something you use to add extra excitement to gaming online. Slot Masters allows me to compete head to head against fellow players and try to win cash prizes.

Virgin Games loyalty program

After digging around the website, I found Virgin Games has its own loyalty scheme called Virgin Games Plus. The thing I like about it is that I was automatically invited to join it after playing for a while. The various extras on offer includes:

Birthday bonus
Peaks at new games
Box Bonanza+ games
Exclusive Plus promos and offers
V Points offers
Cash drop and free spins draws

Although I found that some of the entry level promos are awarded at random to all players, others only became open for me to claim through playing. Doing this built up my stash of V Points and enabled me to access things like V Points Offers.

Mobile play at Virgin Games

I love playing on mobile casinos and rank the Virgin Games app as one of the best around for UK players. It easily holds its own against major rivals like LeoVegas or Duelz.

For me, this mainly comes down to how responsive the Virgin Games app feels to use. The in-built ‘Search’ function is another big plus and means I never have trouble finding the game I want to try.

Don’t just take my word for it either! The Virgin Games casino app has over 45,000 reviews and the vast majority of these have been positive. This breaks down as below:

App Store: 4.6 stars out of 5 from 28,789 reviews
Google Play: 4.6 stars out of 5 from 18,367 reviews

What games can you expect at Virgin Games?

Looking over the main website, I found there’s over 900 games to enjoy here. This is a little less than some of its competitors, with 888Casino having over 2000 games to try for example. The sheer variety of games makes up for this though and leaves me much happier. This includes:

Slots
Exclusive Virgin only slots
Live games
Table games
Bingo
Slingo
Free games
Jackpot games
Poker

This kind of choice means I always have something different to try and never get bored playing here. The range of free to play games is a real highlight in my opinion and allows me to play without spending any cash.

As befits such an iconic brand like Virgin, only games from the most trusted developers are found here. This includes:

Games Global
IGT
NetEnt
Eyecon
Scientific Games Interactive
Crazy Tooth Gaming

3 Highest RTP slots at Virgin Games

Guns ‘n’ Roses is one of the highest RTP slots Virgin Games offers and one I love playing. It has a 96.98% RTP figure and is themed around one of my favourite bands ever. Features such as random Wild Reels and a Record Spinner bonus help add depth to the gameplay.

Lady Earth comes with an RTP of 96.80% and a quirky natural theme. I like the max possible win of 450x my stake on each spin and how this has led to a few major payouts.

Thunderstruck II is another high RTP game at this casino and comes with a 96.65% RTP. The Greek mythology theme was interesting for me to explore, and I like the 243 ways to win.

Slot name	Guns ‘n’ Roses	Lady Earth	Thunderstruck II
RTP	96.98%	96.80%	96.65%
Software provider	NetEnt	Crazy Tooth Gaming	Games Global
Theme	Music	Natural	Greek Mythology
Reels	5	5	5
Paylines	20	51	243
Volatility	Medium	Medium	Medium
Year released	2016	2020	2010

Special features

Having spent a lot of time playing at Virgin Games, I’m bowled over by the range of special features it has to stand out from the crowd.

To start with, you can access the platform’s very own Blog directly from the main games lobby. This is a real treasure trove of iGaming information and not something I’ve seen at other platforms. It helps me not only get more from playing games online but also to gamble in a more informed manner.

The exclusive Virgin games at this casino is an eye-catching feature for me. These cannot be found anywhere else online and helps Virgin Games set itself apart from the competition. The Daily Free Games available warrant a mention as they bring a more social casino style feature to the table. This is not something I have seen at too many other real-money casinos online in the UK.

I must mention the loyalty program at this casino when talking about special features. I like the range of extras this brings and how building up V Points can open up exclusive deals.

Payment methods at Virgin Games

For me, the limited deposit options at this casino do not compare well with others on the market. Virgin Games for example has five deposit options – whereas Mr Vegas has around nine.

One positive though was how I was able to start playing after depositing just £10 into my account. The maximum deposit I can make at this casino is £10,000 for everything except Apple Pay, which is £5,000.

The deposit options I found at Virgin Games are shown below:

Visa debit
Visa electron
Mastercard
Apple Pay
Google Pay

As with deposits, the choice of withdrawal methods is limited, and I noticed payouts via Apple Pay or Google Pay are not supported. This is pretty standard across UK iGaming though and not something that reflects badly on this casino.

Payment method	Minimum withdrawal	Processing Time
Visa	£10	Up to 3 working days
Mastercard	£10	1 working day
Bank transfer (for deposits made via Apple Pay or Google Pay)	£10	1 working day

Virgin Games customer support

I like the strong focus this casino puts on professional, helpful and fast customer support. Although there was the option to email when I had a query over bonus terms, I went with 24/7 live chat instead. I soon got in touch with a friendly support agent called Mercedes and she quickly answered my question.

This casino has an extensive FAQ page which is accessed from the bottom of the homepage. I find it especially useful for more common queries. The page is split into various categories, so I can easily track down the answer to my question.

Is Virgin Games safe?

I can confirm that Virgin Games is a secure site to play and one which holds a licence to operate from the UK Gambling Commission. It uses industry-standard security features to protect my personal data, money and account. I did some reading and found that the games here use RNG tech to remain fair at all times.

Is Virgin Games committed to responsible gambling?

Responsible gambling is a hot topic within iGaming now and something I find Virgin Games take seriously. I came to this conclusion after seeing the information on site around safer gambling and the range of responsible gambling tools they have to use. Although I like these tools, it would be nice to see a few more offered (like Self-Assessment Tests or Withdrawal Locks).

The responsible gambling tools I’m able to use includes:

Deposit limit tool: Yes
Wager limit tool: No
Loss limit tool: No
Time/session limit tool: Yes
Self-exclusion tool: Yes
Cool off/time-out tool: Yes
Reality check tool: No
Self-assessment test: No
Withdrawal lock: No

Virgin Games compared to others

One area where Virgin Games comes out on top against all other platforms for me is its exclusive games. Even big hitters like Luckster Casino can’t compete with it on that score!

In my opinion, this casino is one of the best around in terms of design and ease of use. I personally think it has much more visual appeal than a site like MrQ Casino for example and feels more enjoyable to spend time on.

My final verdict

So, what is my overall verdict on Virgin Games? I think it’s a top-class UK casino and one I have no hesitation in recommending.

Why do I like Virgin Games?

In my personal experience, the variety of games across diverse categories (including exclusive games) is something this casino does well. The loyalty program is something else I like and has some seriously good extras to play for. Bonuses are another major plus of this casino in my opinion, from the welcome offer to the ongoing promos.

What Virgin Games could do better?

Although 900+ games is plenty to get started with, it’s a little low for modern casinos and I think bumping up the amount of games is a must. More responsible gambling tools would be a nice improvement and make it even easier for me to gamble safely. I would increase the amount of deposit and withdrawal options at Virgin Games to offer players more choice.

Remember to gamble responsibly

A responsible gambler is someone who:

Establishes time and monetary limits before playing
Only gambles with money they can afford to lose
Never chase their losses
Doesn’t gamble if they’re upset, angry or depressed
Gamcare – www.gamcare.org.uk
GambleAware – www.gambleaware.org

Find our detailed guide on responsible gambling practices here.

For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.

Virgin Games review – Play £10, then get 100 Free Spins!

Virgin Games factsheet